EcoAgro offers several services designed for the agriculture community:

• Agro Marketplace – Buy or sell farm inputs, produce, equipment, and agro-services.

• Advisory Call Center – Access expert advice on crop management, livestock, market trends, and sustainable farming practices.

• Agricultural BPO Services – Outsource processes like farm recordkeeping, customer care, order management, and logistics support to our professional team.

Whether you’re a smallholder farmer, agribusiness, supplier, or cooperative, you can choose the solution that fits your needs.

Yes, absolutely!
If you’re using a subscription-based or service-tier plan (e.g., for BPO support or advisory packages), you can upgrade or downgrade at any time based on your usage and goals.

Simply reach out to our support team or manage your preferences through your EcoAgro dashboard.

Yes, we do.
If you’re working with EcoAgro on confidential projects, custom services, or sensitive data — especially within our BPO or advisory service partnerships — we are happy to sign a Non-Disclosure Agreement (NDA) to ensure that your business information remains protected.

Please contact our team to initiate this request.

We offer refunds on a case-by-case basis, depending on the nature of the service:

• For physical products purchased via the marketplace, refund or replacement is handled by the seller, based on the. We help facilitate communication where needed.

• For digital or advisory services, refunds may be considered if:

  • The service was not delivered as agreed

  • There was a technical issue on our side

  • You cancel within a specified grace period

To request a refund, please contact our support team with relevant details, and we’ll assess the situation promptly.